How to Submit a Request
Email legal@growshophigh.com with the subject line "GrowShopHigh Data Request". Please include your Shopify store URL, account email and the type of request.
Request Types
- Access to data associated with your store or account.
- Correction of inaccurate account or store information.
- Deletion of store data after uninstalling or closing your account.
- Questions about Shopify privacy webhook handling.
Verification
We may need to verify that the requester is authorized to act on behalf of the Shopify store before completing a request.
Processing Time
We aim to respond as quickly as possible. Some requests may require additional time depending on verification, backups, legal obligations or Shopify platform requirements.
App Uninstall
When a merchant uninstalls GrowShopHigh, the locally stored Shopify access credential is revoked immediately and the store is disconnected. When Shopify sends its shop redaction webhook, the store workspace, synced catalog, generated content and orphaned merchant identity are deleted. Billing or support records may be retained only where required for legal, accounting, fraud-prevention or dispute purposes.