Free Trial
GrowShopHigh paid plans are intended to include a 14-day trial through Shopify billing. Merchants can use the trial to review whether the app fits their store before monthly charges begin.
Monthly Billing
Paid subscriptions are billed through Shopify. Shopify may control billing approval, charge timing, taxes and invoice display inside the merchant admin.
Refund Requests
If you believe you were charged incorrectly, contact support@growshophigh.com with your store URL, charge date and reason for the request. Refunds are reviewed case by case.
Usage-Based Limits
Credits and usage limits help provide fair access to AI and reporting features. Used credits or generated content may not be refundable once the service has been used, except where required by law or Shopify policy.
Cancellation
You can cancel by uninstalling the app or changing your subscription where Shopify makes that available. Cancellation stops future use according to Shopify billing behavior, but it may not automatically refund previous charges.
Contact
For billing help, email support@growshophigh.com.